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To install the Code42 app on Linux, run the install. For more detailed instructions, refer to the step-by-step information below. Dependency on libgconf Code42 apps on Linux typically require that you install the configuration package libgconf If that package is missing, Code42's initial install alerts you, but an upgrade fails silently. To install the package, type the following in the terminal: sudo apt-get install libgconf After you install libgconf, your Code42 app should work normally.

If that package is not present, the Code42 app installer prompts you twice for permission to install the package. Reply Yes to both prompts:. Without libXScrnSaver, the Code42 app service runs, but the app cannot open on desktops. Get started using the Code42 app: Get started. Overview This article provides instructions for installing the Code42 app on your device.

Video Watch the short video below to learn how to install the Code42 app. Before you begin Make sure your device meets the system requirements: Code42 app system requirements See your administrator for specific instructions on downloading and installing the Code42 app.

Instructions may vary for your Code42 environment. If you are reinstalling the Code42 app, please refer to our uninstall and reinstall guide instead. Deleted file retention is limited to 90 days.

These changes also fixed an issue introduced on October 20th where settings were not saved if changed to a value not allowed in the Code42 console. Fixed an issue where changes to the proxy auto-config PAC file were not applied to the Code42 app under certain circumstances.

Fixed an issue where Apple M1 devices did not stop backing up when the remaining battery fell below the Stop when battery reaches percentage setting. General performance and stability improvements. Security updates. Known issue: The Code42 app version 8. However, existing Macs still upgrade to version 8. October October 20, Important changes to version retention and backup policies : The minimum backup frequency and version retention setting is 30 minutes.

New file exclusions to prevent backups of additional temporary and system files. Other Code42 console updates Security updates. Improved support for email addresses with international characters.

Fixed an issue where password reset links were invalid under specific circumstances. Fixed an issue where inviting a new user from the Code42 console could display an "unknown error" message. Known issues Backup frequency and versioning settings in the Code42 app are not saved if you change them to a value not allowed in the Code42 console such as backing up more frequently than every 30 minutes or retaining deleted files for longer than 90 days.

September Code42 console updates September 22, Devices using unsupported Windows 10 builds and are blocked from upgrading to newer versions of the Code42 app. Improved on-screen setup instructions for configuring two-factor authentication for local users. Improvements to Code42 app proxy support. August Code42 console updates August 18, Performance and stability improvements. Devices using unsupported Windows 10 builds and and Ubuntu Fixed an issue where the Code42 console did not support some international characters in username email addresses.

August 6, To ensure the security and integrity of the CrashPlan for Small Business cloud, Code42 implemented networking updates that changed the server address URL www. The previous URL automatically redirects to the new URL, and all bookmarks, settings, and scripts that use the previous URL continue to work without intervention on your part.

For more information, see Changes to server URLs. The java mx command to change memory allocation now includes a minute delay before taking effect. To apply the new setting immediately, append the restart command.